Returns & Exchanges

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Items that have been embroidered or decorated in any way are not eligible for return. Gift cards are also not eligible for return.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges
We will exchange items once the original item is returned and inspected. Only undecorated items can be exchanged. If you need to exchange for the same item, send us an email at info@labcoatsunlimited.com and send your item to: Lab Coats Unlimited 3361U 75th Avenue Landover, MD 20785.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Lab Coats Unlimited 3361U 75th Avenue Landover, MD 20785.  

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.